Monica
Saravana

Senior Analyst/AI Product Manager
Technology in Finance
Boston Consulting Group

Monica is an AI product manager with an engineering core. She holds a BEng in Engineering Systems and Artificial Intelligence from Singapore University of Technology and Design. Over six years, she has shipped AI-powered banking products across Singapore, the Philippines, and Australia, taking use cases from discovery all the way to production adoption.

Chat with her resume and get to know her work
Monica Saravana

Featured Work Projects

A few selected projects that best showcase Monica's product skills — client and in-house work across BCG and Citi. Engagement details are kept anonymised in line with client confidentiality.

Boston Consulting Group

Aug 2022 – Present · Singapore

  1. Senior Analyst / AI Product Manager Financial Institutions · Client-facing
  2. Analyst Technology in Financial Institutions · Client-facing
2025–26

Agentic AI for a leading private bank

AI Product Manager · Trade-ideas email feature

Shipped a personalised investment-email feature inside an agentic client-communication platform, powered by supervised learning and RAG. Owned prompt design and a two-step review pipeline (AI accuracy check + RM human-in-the-loop sign-off).

  • +10% revenue uplift
  • 6× more RM conversations
  • +20% RM productivity
View case study
2023–24

Core banking Loan Management System

Product Manager · Major regional Philippine bank

Owned end-to-end delivery of a Temenos-based lending system used daily by ~1,000 bankers, launching 12 months ahead of industry norm. Ran requirements and backlog across a complex cross-vendor environment (Temenos SaaS, Cognizant SI, client C-suite).

  • 12 mo ahead of norm
  • 35 systems integrated
  • 240 user stories
View case study
2023

GenAI mortgage broker MVP

Analyst · Venture arm of an Australian bank

Shaped product-market fit and designed the MVP for a GenAI mortgage-broker solution. Sized the opportunity, ran ideation to narrow 200+ ideas to three POCs, and shipped with engineering in six weeks.

  • >$100M revenue opportunity
  • 6 wks MVP to shipped
  • 3 POCs delivered
View case study

Citi

Aug 2020 – Jul 2022 · Singapore

  1. Management Associate Technology
2021–22

Trading-limit prediction — Citi Equities

Product Manager & developer

Predicted clients likely to breach trading limits and notified them before lock-out, using an ensemble of LSTM, Random Forest, and regression. Led a team of six and built the Random Forest component herself.

  • 80% fewer lock-outs
  • 55% fewer complaints
  • 6 people led
View case study
2020–21

KYC automation — Citi Private Bank

Developer · AI background check

Built an AI bot to automate KYC background review — web scraping, NLP, sentiment analysis, and classification to predict client risk ratings. Integrated into the banker workflow via API so reviews slotted into the existing onboarding tool.

  • −70% manual banker effort
  • NLP + sentiment + classification
View case study

Passion projects

Work Monica takes on out of personal interest — side builds, volunteering, and teaching.

Currently in testing

Grocery Voucher Disbursal Assistant

Product Manager · Jurong Community Club

A volunteer-facing app that streamlines distribution of government grocery vouchers and food packs to lower-income households at a Singapore community club.

Live →

Rooted — AI-powered journalling tool

Product Designer and Developer · Breast Cancer Foundation Singapore

An AI companion for breast cancer patients and caregivers — conversational support, guided journaling, resource discovery, and clinical-visit prep.

  • Next.js 14
  • TypeScript
  • Tailwind CSS
  • Prisma
  • OpenAI
  • Framer Motion
Live → GitHub →

Technology in Finance Immersion Programme

AI Trainer · Boston Consulting Group

Designed and delivered the AI-track curriculum — neural networks, time-series modelling, and model tuning — for a national programme helping mid-career professionals move into tech, grounding the ML in real banking examples.

  • Python
  • Jupyter
  • Excel
About the programme →

Chat with Resume

Designer & Developer · Personal build

A conversational way to explore Monica's experience — ask about projects, tech stack, or decision-making and get answers grounded in her resume and experience.

  • GPT-4
  • Full-context prompting
  • Prompt caching
  • JavaScript
Live → GitHub →

Certifications and Publications

Credentials, formal training, and published work.

Applied Agentic AI for Organizational Transformation

MIT

Designing AI-integrated digital strategies, orchestrating multi-agent workflows, and navigating AI governance frameworks (GDPR, HIPAA, CCPA).

View credential →

Professional Scrum Product Owner (PSPO I)

Scrum.org · 2023

Fundamentals of product management and Agile leadership.

View credential →

GenAI in Banking

BCG · 2023

Co-authored BCG's 2023 GenAI in Banking report, owning the section on partnership models between banks, fintechs, and AI incumbents — the #3 BCG FI publication that year, with 20.4k LinkedIn impressions.

Read on LinkedIn →

Interoperable QR Payments in ASEAN

BCG · 2023

Contributed to BCG market research on the QR-payment landscape across Southeast Asia and cross-border interoperability — mapping players, shortlisting potential interface partners, and studying existing cross-border QR links.

Read the report →

Get in touch

Always happy to talk product, AI, banking, or what's next.

monica_saravana@outlook.com · LinkedIn · GitHub